Warranty Policy

All vending machines sold on saovendingsupplies.com have a manufacturer’s warranty. These warranties vary in length and breadth from one manufacturer to another. To see the warranty information for any given product on our website, please refer to the “Warranty” tab with each product listing. Over and above the warranty come technical backup and support for the machines for as long as you own the machine you purchase. In many instances if you are experiencing a problem, you may contact us first to see if we may be able to help you solve any issues you are experiencing with your machine. However, if we are unable to help we would normally direct you to the manufacturer’s technical support team. These factory technical support teams are all excellent at what they do and it is very rare that an individual is unable to repair their machine with the help of the technical support team.

We at SAO Vending Supplies, Inc. are always happy to assist our customers in any warranty issues in order to expedite service or in the event you need parts and components shipped to you to resolve a particular problem. In some cases we help in that process and in other cases the manufactures will deal with the customers directly. Either way, you will receive any necessary products or parts required to rectify the problem you are experiencing with your vending machine in accordance with the warranty. 


NB : SAO Vending Supplies (Seller), being solely a dealer-distributor and not a manufacturer, gives no warranty whatsoever and expressly DISCLAIMS ANY WARRANTY BY IT, EXPRESS OR IMPLIED, STATUTORY, BY OPERATION OF LAW OR OTHERWISE, INCLUDING MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE and the only warranty on any item purchased from Seller is the express warranty, if any, given by the Manufacturer of the product. Buyer hereby agrees that he/she has no right or remedy against Seller including, but not limited to claims for INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OR ANY CAUSE, LOSS, ACTION, CLAIM OR DAMAGE WHATSOEVER, OR INJURY TO PERSON OR PROPERTY OR ANY OTHER CONSEQUENTIAL, ECONOMIC OR INCIDENTAL LOSS arising out of or related in any way to any item purchased from Seller. Any liability of Seller to Buyer shall be limited and shall not exceed the price of the item on which such liability is based. All items sold by Seller to Buyer are sold WITH ALL FAULTS and Sellers sole obligation to Buyer is to use due diligence in an effort to cause the manufacturer of any item which is defective to repair or replace such item. SAO Vending will assist the customer and help to rectify any equipment problems.